c k44 | Privacy Policy and How We Protect Your Data

1

Introduction & Scope

c k44 A trusted online betting and gaming platform serving users in Bangladesh and other approved regions. We understand how valuable your personal data is, and we have put the highest standards of protection in place to keep it secure.

This Privacy Policy applies to c k44's website, mobile application, and all related services. It takes effect from the moment you register, make a deposit, or use any service on our platform.

This Privacy Policy aims to clearly inform you of what data c k44 collects, why it is collected, how it is used, and how it is kept secure. We believe transparency is the best approach to data protection.

This policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.
C k44 may update this policy as needed. Users will be notified of any changes.
If you are under 18, you may not use this platform and we do not collect any of your information.

2

What Information We Collect

C k44 collects various types of information to operate its services effectively. All data collection is fully transparent and purpose-driven.

Directly Provided Information

Information you provide when registering or using your account:

Data Type	Time of Collection	Requirement
Name, mobile number	Upon Registration	Mandatory
Date of Birth	Upon Registration	Mandatory (Age Verification)
National ID / Passport	During KYC Verification	For Withdrawals
Mobile Banking Details	During Payment	During transaction processing
Address	During KYC Verification	For proof of address verification

Automatically Collected Information

The following information is collected automatically when you use the platform:

Device Information: Device type, operating system, and browser.
IP Address: For approximate location and security verification purposes.
Usage Logs: Which pages you visited, how long you stayed, and what games you played.
Transaction History: Records of deposits, withdrawals, and bets.
Cookie Data: Preferences and session data.

3

Purpose of Data Use

C k44 uses collected data solely for specific, legitimate purposes. We never use your information for anything unnecessary.

Account Management: Registration, login, and account verification.
Payment Processing: To complete deposits and withdrawals.
Fraud Prevention: Detecting and blocking suspicious activity.
Customer Support: To resolve your issues and answer your questions.
Platform Improvement: Improving your overall user experience.
Bonuses & Promotions: To notify you of relevant offers (with your consent).
Legal Obligations: To comply with directives from regulatory authorities.
Responsible Gaming: Identifying and supporting users at risk of problem gambling.

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C k44 never shares your data with third parties for advertising purposes. You can opt out of marketing communications at any time.

4

Data Sharing & Third Parties

C k44 shares your personal information only under strictly limited circumstances. Your data goes nowhere beyond the cases listed below.

When Your Data May Be Shared

Payment Processors: Minimal information is shared to process transactions via Mobile Pay, Nagad, and Rocket.
Cybersecurity Partner: With technical partners to prevent fraud and hacking.
Law Enforcement Authorities: Upon a valid court order or lawful request from a regulatory authority.
AML Verification Partner: For verification against international anti-money laundering lists.

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Please Note: All third parties who receive your data are bound by confidentiality agreements with c k44. They are not permitted to use your information for any other purpose.

International Data Transfers

For technical reasons, your data may be stored on servers in other countries. Regardless of location, all protections under this Privacy Policy apply and international-standard encryption is used at all times.

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Cookies Policy

C k44 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

Essential Cookies: These are essential for maintaining your login session and ensuring security. They cannot be disabled.
Analytics Cookies: To understand which pages are used most. This data cannot be used to directly identify you.
Preference Cookies: To remember your language, theme, and other preferences.
Security Cookies: To detect fraud and unauthorized login attempts.

Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6

Data Retention Period

C k44 does not retain your data beyond what is necessary. A specific retention period is defined for each category of information.

Account & Identity Information

For the duration of active account + 5 years after closure. May be longer if required by law.

Financial Transaction Records

7 years from the date of the last transaction, as required by AML and financial regulatory obligations.

KYC Documents

5 years from the date of verification, or 3 years after account closure — whichever is longer.

Usage Logs & Activity

Typically 12 months. May be retained longer if required for a security investigation.

Marketing Preferences

If you opt out of marketing, your data will be removed within 30 days.

7

Your Rights

Under c k44's Privacy Policy, you have several important rights over your own data. We are always ready to help you exercise these rights.

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Right to Access You can request to know what personal data we hold about you.

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Right to Rectification You can ask us to update any incorrect or outdated information.

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Right to Erasure You may request that your data be deleted under certain conditions.

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Right to Restrict Processing You may request that the processing of your data be restricted in certain circumstances.

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Data Portability You can request a copy of your data.

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Right to Complain You have the right to file a complaint in the event of a data protection breach.

To exercise these rights support@ck44-vip.comSend us an email at. We will do our best to respond within 30 days.

8

Security Measures

C k44 uses industry-leading technology to protect your data. Our security measures are multi-layered and regularly tested.

SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
Two-Factor Authentication (2FA): An additional verification layer when logging into your account.
Firewall & DDoS Protection: Servers are protected against external attacks.
Regular Security Audits: Regular audits conducted by third-party security experts.
Access Control: Only authorized personnel have access to specific data.
Data Backup: Data is regularly backed up to secure servers.

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In the event of a security breach, c k44 will notify affected users within 72 hours and take immediate steps to resolve the issue.

Stay Safe Yourself

Use a strong password and never share it with anyone.
Avoid logging into your account over public Wi-Fi.
Never share your OTP or password with anyone claiming to be from c k44.
If you notice anything suspicious, contact our support team immediately.

9

Minor Protection

C k44 strictly prohibits users under the age of 18 from using the platform. We do not knowingly collect personal data from minors.

Date of birth is verified at the time of registration.
Age is re-confirmed during the KYC process.
If any user is found to be under 18, their account will be closed immediately.
All data associated with that user will be securely deleted.

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If you are aware that a minor is using c k44, please immediately support@ck44-vip.com. We will act promptly.

10

Contact & Policy Updates

C k44 reserves the right to update this Privacy Policy as needed. Users will be informed before any significant changes take effect.

You will be notified of any changes

As a notice on the main page of the website.
Via SMS to your registered mobile number or through app notifications.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

Email: support@ck44-vip.com
Live Chat: Available 24/7 — click the chat icon at the bottom right of the platform.
Response Time: Typically within 24–48 hours.

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We take every privacy-related request from you seriously. Responsible Gaming and Terms & Conditions You will also find relevant information on the page.

C k44 Privacy Policy — Our Commitment to Protecting Your Data

How We Respect Your Privacy

Encrypted Storage

No Data Selling

Full Transparency

Your Control

Regular Security Audits

Legal Compliance